The cost to register a .co.uk or .uk domain with us is £10 per domain per year.

Please contact Dotech Web Solutions using one of the contact methods below, outside of office hours please email us at support@dotechwebsolutions.com. We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.

Abuse complaints: support@dotechwebsolutions.com.

Complaints example: Here at Dotech Web Solutions we like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.
If you wish to make a complaint about a service you have received, please submit an email to us at support@dotechwebsolutions.com including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.

If you’re not happy with the initial outcome of your complaint and its regarding your .uk domain name, please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure

Key Terms of the Contract

T&C’s for registrants including Nominets domain name registration T&C’s: http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration
All domains are renewed on an annual basis, we will send out invoices 75 days prior to your domain name expiring. We will send the invoice to the email address on the account, and it is the registrants responsibility to make sure their contact details are up to date. If you do not wish to renew a domain please make sure you contact us a minimum of 65 days before your domain expires by emailing support@dotechwebsolutions.com. Unless requests to the contrary are received, all domains are renewed automatically approximately 60 days before the domain name expires.
If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet. DoTech Web Solutions will not guarantee the renewal of a domain name after this happens.
If domains are auto renewed or manually renewed, can you make sure your renewal email contains a statement saying: Registration and Renewal of a domain name are subject to the applicable terms and conditions http://www.dotechwebsolutions.com/116/terms-conditions/.

If you no longer wish to carry on with your contract with DoTech Web Solutions, please email us no less than 30 days before your services are due to be renewed. DoTech Web Solutions will not charge you for transferring a domain(s) away to another registrar’s tag. The customer acknowledges that, termination of the agreement for any reason will result in ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.

Dotech Web Solutions can be contacted via the following methods:

Post:
Dotech Web Solutions
46 Shepherds Lane
Guildford
Surrey
GU2 9SL

Email: support@dotechwebsolutions.com

ist2_6387526-databaseDoTech Web Solutions developed web systems, created dynamic websites plus provided on-line and on-site support..

Although we no longer actively look for new business we do continue to support existing clients.

If you need to get in touch use the contact form.

I had an issue recently which gave me a few sleepless nights, the problem of duplicated content when a site has more than one domain name. You may have several domain names for your site such as somename.com and somename.co.uk, so how do you prevent two versions of the same thing appearing in the search engine index – particularly Google’s?

My sleepless nights were based on this statement on the google webmaster guidelines page… “Don’t create multiple pages, subdomains, or domains with substantially duplicate content.”… alarm bells start ringing as I realised that my new site was being mirrored on each domain I had mapped it to.

The site is a new online directory which has an ever increasing number of business listings (www.pulsating.com if you are interested). The original idea was to have a single directory for a specific town – Crawley, West Sussex – so the site began as www.crawley.co.uk . This was great but restricted us to just one town so the idea to expand to the whole UK was developed and the name changed to www.pulsating.com. Now here lies the problem, www.crawley.co.uk was mapped on top of www.pulsating.com so both would effectively serve the same content – now we have a big problem in google crawling duplicate content. The recommended way to move content is via 301 redirects so we need to use this method. We didn’t want to stop using the crawley.co.uk domain on the new site because we had already done some promotion on this domain and Crawley was well represented for business listings within the site anyway. The solution came by using the php auto_prepend_file directive – which is about the same as having an include statement at the top of all your php pages. To get php to prepend all the php files you simply put the directive in your .htaccess file, here is the line of code …php_value auto_prepend_file “/path/to/public_html/somefile.php”

Now every php page that gets accessed will call the somefile.php page – in that page is where we put the code to do the 301 redirects – just as Google likes it! Here is the code we use…

1) $looking_for = “crawley.co.uk”;
2) $moved_to = “www.pulsating.com”;
3) if (eregi(“$looking_for”,$_SERVER[“HTTP_HOST”])) {
4) $this = “http://” . $moved_to . $_SERVER[“REQUEST_URI”];
5) header(“HTTP/1.1 301 Moved Permanently”);
6) header(“Location: $this”);
7) exit();}

Some explanations of the code above:
1) The text (domain) we are looking to redirect from
2) The domain we are looking to redirect to.
3) This checks to see if the text is in the host part of the url
4) Here we rebuild the url replacing the domain with the one we are redirecting to
5) 301 redirect header to indicate the permanent move
6) Go to the redirected page
7) Stop anymore script executions as we are off to the new page!

This is not perfect, you will need to check for https if your site has ssl and this only works for sites using php pages. For static html pages the mod_rewrite function may be better suited.

DoTech Web Solutions terms and conditions are available as a PDF download.

Click here to download

DoTech Web Solutions is committed to protecting your privacy. We do not collect personal information about you unless you volunteer it

When you register with our online mailing list, we will collect information about you to enable us to keep you up to date on our services and offers.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

All personal information we collect is stored in secure databases at secure premises to prevent unauthorised access.

We use third party advertising companies such as search engines and banner ads. These companies may use non- personal information collected about your visits to this site to measure the effectiveness of our advertising.

We may also collect information about your visit to our website, based on your usage of our site. This may include the areas of the site you visit. We use cookies to measure site usage and related information. Cookies are small files which are sent to your browser (for example Internet Explorer or Firefox) and stored on your computer’s hard disk. They only identify your computer and not you personally. Our site contains links to other web sites. However we make no representation with respect to the accuracy, privacy practices, privacy statements or otherwise regarding these sites.

Accessing your data
If you wish to access personal data you believe we may be storing that relate to you, and this may be inaccurate or out of date, or if you have any concerns over the security and use of personal information on our site please contact us via the contact page or write to us at DoTech Web Solutions, PO Box 696, Guildford, Surrey, GU2 9WE.